Returns & Exchanges

At Korean-Skincare, we want you to glow with confidence; if you are not completely satisfied with your purchase, you can return unopened products within 30 days of delivery. Please note that for hygiene reasons, we can only accept returns on items that are in their original, sealed packaging.

1

Initiate Your Return

Contact our customer support team at support@korean-skincare.com with your order number and the list of items you wish to return.

2

Prepare the Package

Securely pack the unused items in their original boxes to prevent damage during transit, ensuring all protective seals remain intact.

3

Ship It Back

Affix the provided return label to your package and drop it off at any authorized courier location; please keep your tracking receipt for reference.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing